Frequently Asked Questions
Everything you need to know about our premium watch straps and accessories.
How do I know what size strap to order for my watch?
To find the correct size, measure the distance between the lugs of your watch in millimeters. Most standard watches use 18mm, 20mm, or 22mm widths. You can also find your watch model's lug width in the manufacturer's specifications.
What materials are Noto Straps made from?
We use premium materials including high-tensile seatbelt nylon, top-grain genuine leather, and FKM rubber. All hardware is crafted from 316L stainless steel for durability and corrosion resistance.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Can I return or exchange my strap if I'm not satisfied?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition. Please contact our support team to initiate a return label.
Are Noto Straps waterproof?
Our nylon and rubber straps are 100% waterproof and perfect for diving or sports. However, we recommend keeping our leather straps dry to maintain their texture and longevity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.